Important Information

The processing time provided is the duration for the passport to be received after the scheduled appointment.

Appointment System
The Passport Office uses an appointment-based system. The processing time for all services is dependent on the availability of the next appointment and is not guaranteed. Currently, the waiting period for an appointment is approximately two weeks.

Once a complete application is received, ALLVisa will schedule the earliest available appointment and attend the interview to submit the documentation on the applicant's behalf. Be aware that the Passport Office may charge full fees for canceled appointments. These fees are non-refundable and cannot be disputed by ALLVisa.

Documentation Date
All documents must be dated within one month prior to the scheduled appointment date.

Documents Required for Your Passport:

Passport

- The original applicant's second passport for renewal

- A clear colour copy of the other passport's information page and all pages, regardless of stamps/visas

If the applicant's current passport has few or no visas/stamps (e.g., a new passport), the previous passport with visas and stamps must also be provided.

Photographs
You need to provide a digital passport-style photograph. You can either:

- Obtain a photo with a code from an approved photo booth or shop. Choose the option to get a code with your photos. Send the code to ukpassport@allvisa.co.uk along with your order number.

- Upload a passport-style photograph via [AllVisa Photo Upload](https://allvisa.co.uk/upload-forms)

Business Introduction Letter
An original letter of introduction from the applicant's employer detailing the need for a Second Passport. This letter must:
- Be addressed to: His Majesty's Passport Office, Warehouse K, 2 Western Gateway, London, E16 1DR
- Be printed on company letterhead
- Include the applicant's full name as it appears in their passport
- Provide the company's telephone number
- Provide the company's full address
- State the full job title of the signee
- Include the company VAT number
- List at least six countries the applicant frequently travels to that require visas
- Request the issuance of a replacement second passport if the original is lost, stolen, or damaged
- Be signed by the applicant's Manager or Company Director
- Be issued within one month prior to the submission of the application

Self-employed applicants must have this letter signed by their accountant. Refer to the Sample Business Introduction Letter for detailed instructions.

Please note, the Passport Office will contact the signee of the letter prior to issuing the new second passport. If the signee cannot be reached, the new second passport will not be issued.

Passport Application Form
Submit one completed and signed original Passport Application form. This form must:
- Be obtained from your local Post Office or requested from AllVisa. Copied forms are not accepted.
- Have sections 1, 2, 3, and 9 completed
- Be filled out with a black ballpoint pen. Minor mistakes can be crossed out with a black pen. Correction fluid is not allowed.
- Be completed in block capital letters
- Have all answers within the white boxes on the form
- Provide daytime contact phone numbers where requested
- Provide a UK-based address
- Comply with all printed instructions
- Include section 8 explaining why the original current passport is not present, if only a copy is available
- If the original current second passport is lost/stolen, section 8 must include a reference number of the report

Letter of Authorisation
Provide originals of all four Authorisation Letter templates from the AllVisa Application Kit, filled out and wet-signed.

AllVisa Order Confirmation
Include the AllVisa Order Form from this kit.

Dual Nationals
Dual national applicants must submit the original foreign passport and the original British passport they wish to renew.

Documents Kept by HMPO
If any original supporting documents are held by HM Passport Office and not returned to AllVisa, they can be returned separately by HM Passport Office using secure delivery. However, this service costs an additional £5 including VAT, payable upfront and non-refundable if HM Passport Office decides to return the original documents to AllVisa. In that case, AllVisa will arrange to return the documents separately.